About Us

Our Heritage

On September 9th 2009, Stove Care and Repair was formed and it set out to completely change the way our customers could purchase spares and could have their stove service/repair in their own home.

Stove Care and Repair is an independent family run business which provides full service and repair of any wood burning or multi fuel stove and stocks a vast amount stove spares for all makes and models.

We are based in Ffynnongroyw in North Wales. For local stove repairs and restoration we cover the North Wales and North West area (within a 25mile radius of Prestatyn). However our distance repair service means that we can arrange collection of your stove or stove part for repair and restoration in our workshop. For stove spares we deliver throughout the UK.

Why Choose Stove Care & Repair?

FREE SERVICE

Free first year stove service when the stove has been installed within a 15-mile radius

IN-HOUSE MANUFACTURING

We manufacture fire bricks and stove glass on site saving you time and money.

FRIENDLY SUPPORT

All of our team are friendly experienced professional engineers.

We take customer care to another level!

All of our team are friendly experienced professional engineers. Having your stove serviced by an HETAS trained engineer means that you can be assured of its safety and compliance with building regulations.

Not only are all our staff HETAS trained we can advise on the level of work required and provide options for you to consider. We offer a no obligation survey service this is free and available to customers across North Wales and with our distance repair service across the whole of the UK.

So if you have any questions whatsoever about service and repair of your stove or you just need help and advice to fit a piece of glass or rope seal we’re always here to help.

Our dedication to manufacturing high quality products, providing first class servicing within your home as been our main ambition.

Our commitment to you goes way beyond just service and supply. We're with you every step of the way while making your purchase and beyond.
Mark Stokes
Company Director

Meet the Team

Mark
Company Director
    Mark is a hands-on Company Director having set the business up in 1999. He works in all areas of the business from manufacturing, general production, engineering, and showroom.
    Katie
    Company Administrator
      Katie has a variety of roles within the Company including accounting, training, and Human Resources.
      Tom
      Senior Engineer and Certificated Chimney Sweep
        Tom has a varied role including manufacturing, specializing in glass cutting, service and repair, engineering, and certificated chimney sweep.
        Chrissy
        Warehouse and Office Assistant
          Chrissy specializes in packaging, warehouse, and distribution. She also works in the glass cutting area and assists in the office.
          Kieron
          Machine Operator and Service Engineer
            Kieron specializes in manufacturing and production of stove bricks and works with Tom on service and repair in customers homes. Kieron is currently undertaking training to become a certificated Chimney Sweep.
            Harvie
            Warehouse and Service Engineer Assistant
              Harvie works in warehouse and distribution. He also works in the glass cutting area and assists with service work.

              We are proud to have the unique dealership in our area for various manufacturers including