About Us

Our Heritage

On September 9th 2009, Stove Care and Repair was formed and it set out to completely change the way our customers could purchase spares and could have their stove service/repair in their own home.

Stove Care and Repair is an independent family run business which provides full service and repair of any wood burning or multi fuel stove and stocks a vast amount stove spares for all makes and models.

We are based in Ffynnongroyw in North Wales. For local stove repairs and restoration we cover the North Wales and North West area (within a 25mile radius of Prestatyn). However our distance repair service means that we can arrange collection of your stove or stove part for repair and restoration in our workshop. For stove spares we deliver throughout the UK.

Why Choose Stove Care & Repair?

FREE SERVICE

Free first year stove service when the stove has been installed within a 15-mile radius

IN-HOUSE MANUFACTURING

We manufacture fire bricks and stove glass on site saving you time and money.

FRIENDLY SUPPORT

All of our team are friendly experienced professional engineers.

We take customer care to another level!

All of our team are friendly experienced professional engineers. Having your stove serviced by an HETAS trained engineer means that you can be assured of its safety and compliance with building regulations.

Not only are all our staff HETAS trained we can advise on the level of work required and provide options for you to consider. We offer a no obligation survey service this is free and available to customers across North Wales and with our distance repair service across the whole of the UK.

So if you have any questions whatsoever about service and repair of your stove or you just need help and advice to fit a piece of glass or rope seal we’re always here to help.

Our dedication to manufacturing high quality products, providing first class servicing within your home as been our main ambition.

Our commitment to you goes way beyond just service and supply. We're with you every step of the way while making your purchase and beyond.
Mark Stokes
Company Director

Meet Our Team

Mark
Company Director
    Mark is a hands-on Company Director having set the business up in 1999. He works in all areas of the business from manufacturing, general production, engineering, and showroom.
    Katie Profile Pic
    Katie
    Company Administrator
      Katie has a variety of roles within the Company including Accounting, Training, and Human Resources.
      Tom
      Senior Engineer and Certificated Chimney Sweep
        Tom has a varied role including manufacturing, specializing in CNC Programming and operator, glass cutting, engineering, and certificated chimney sweep.
        Chrissy
        chimney sweep and servicing, Warehouse and Office Assistant
          Chrissy specializes in chimney sweeps and servicing, packaging, warehouse, and distribution. She also works in the glass cutting area and assists in the office.
          Dave
          Customer Service advisor
            Dave is our friendly customer service advisor whether that be in the showroom, on the phone or via emails and website forms.
            Craig
            Specialist in brick and glass, service and repairs
              Craig has a very varied role within the team, whether he is out on the van doing service or repair to another day in the warehouse cutting bricks and glass or even helping with other warehouse operations.
              Mike
              Specialist in brick manufacturing
                Mike is one of our fantastic Brick specialists and has the ability to cut most Brick Sets to specification.
                Stan Profile
                Andrew
                Chimney Sweep, Servicing and repair Specialist
                  Andrew is our chimney sweep and is our specialistin service and repair.
                  Ethan
                  Warehouse operations in packing and distribution
                    Ethan works in Warehouse operations and is our packer and distributor.

                    We are proud to have the unique dealership in our area for various manufacturers including