Yesturday I spoke to Katie regarding a replacement baffle brick for my woodburner. She was so efficient. New her product. Arranged for it to be cut to size. In 24 Hours it arrived at my front door ,very well packed ( so often not the case with some companies) and it fitted my stove perfectly. Thanks to Katie we will be warm at Christmas.
Fantastic customer care thank you
What a lovely company. Very polite, very helpful. Went above and beyond to help a clueless person trying to explain what she needed. Thank you. 😉 Also a super speedy delivery.
Super friendly helpful staff. Easiest recommendation of the year.
Many thanks to Mark and Katie for repairing and re glassing and re- sealing my Portway 2 door from my multi fuel stove. The lower air slider was broken and all was fixed while I waited. They saved me a lot of money. A pleasure to deal with them and highly recommended. Deserve more than the available number of stars. Very many thanks. Trevor Williams (Wirral)
Excellent service...and fast delivery. Fantastic
The fellow was very helpful and sorted our problems out.
First Class customer service from Mark and the replacement bricks his team provided for my HETA multi fuel burner, fitted perfectly. I would not go anywhere else in future for stove repairs. Thank You very much.
Amazing service, and lots of fabulous advice. Really pleased with the stove repair, stove service and chimney sweep